What MOUNTAINS does

Only about 16% of the world’s population identify as atheists. In an intercultural society, the vast majority therefore have a connection to faith or religion that is relevant to their lives and should thus be taken into account when providing support in difficult life situations.

No. Faith or religion only play a role if the employee explicitly wishes so. On MOUNTAINS, your employees can deliberately choose their counsellor. This means they can opt for counselling that takes belief in a spiritual dimension into account—or counselling that does not.

All our counselors are highly qualified and experienced and continuously review the quality of their counseling. On top of their graduate degree in psychology, medicine, or education, all our counselors have completed extensive clinical training.

In our experience, it is quite the opposite. People of other faiths usually respond very positively when they know that their counsellor also has a religious frame of reference. They are more willing to open up and talk about faith-related issues that matter to them. In contrast, they are often hesitant to address such topics with a counsellor who personally rejects belief in a higher power or whose standpoint is unclear. Even when bringing up faith-related issues could be helpful for progress in counselling, these topics are usually left unspoken out of fear of rejection.

The success of counselling always depends on voluntariness. When people feel pressured, they often behave in the opposite way. We believe that following certain fundamental principles such as honesty, loyalty, compassion, fidelity, and the willingness to bear burdens for the wellbeing of others leads to a healthy and fulfilling life in the long term. When the counselling situation allows, the long-term benefits of these principles can be discussed. However, we neither want nor can impose these values on anyone. The basis of our counselling is unconditional respect for each employee.

Yes, MOUNTAINS offers all the functionality that Employee Assistance Programs provide (e.g., 24/7 availability, extended counselling services for debt, caregiving, legal matters, referrals to psychotherapy and specialists). Additionally, with MOUNTAINS, your employees can get to know the counsellors through videos before booking a session. This builds trust and leads to life-changing counselling results. MOUNTAINS brings ease to a difficult topic, making it easier for you to introduce MOUNTAINS to your employees.

MOUNTAINS offers an extensive library of video content, ranging from brief tips to in-depth explorations. Your employees receive practical health advice, can engage deeply with important topics, reflect thoughtfully, and receive recommendations such as book suggestions.

We focus on positive, goal-oriented content designed to motivate employees to spend more time pursuing solutions rather than dwelling on problems. All our videos are produced in collaboration with our counsellors, allowing your employees to get to know them and build trust before scheduling an appointment.

Please allow for two months' notice until the start of the program. During this time, we put together a team of counselors and develop a strategy for how to promote the program in your company.

Counseling usually lasts up to five sessions. However, there is no fixed upper limit: if we and the counselee think more sessions would be helpful, we will continue offering our support.

No. We have counsellors who identify as people of faith as well as those who do not. Whether a counsellor has a belief in God is clearly visible before booking an appointment. Even counsellors of faith provide counselling that is faith-neutral.